Infiniti

2008 Infiniti M35

CRM Mitchell1 2021-12-01T23:01:51+00:00

Mileage

65,945

Service Date

11/29/2021

Services Performed

• Install oil system cleaner. Road test vehicle. Change oil and filter. Add Wynn's conditioner to oil system. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid. Lubricate latches and hinges.
• Competed Inspection on Tablet
• Replace battery, clean terminals

 

Sharon F. gave our service a 5 star review on 11/30/2021

2008 Infiniti M35 CRM Mitchell1 2021-12-01T23:01:51+00:00

2014 Infiniti QX80

CRM Mitchell1 2021-03-29T22:02:30+00:00

Mileage

70,670

Service Date

3/26/2021

Services Performed

• Competed Inspection on Tablet
• removed fender liner and washer bottle to replace level sending unit.
• test drove vehicle and washer light came on. removed fender liner and tapped on sensor and light went out. internal level sensor failure.

 

Darin F. gave our service a 5 star review on 3/28/2021

2014 Infiniti QX80 CRM Mitchell1 2021-03-29T22:02:30+00:00

2014 Infiniti QX60

CRM Mitchell1 2021-02-13T23:06:50+00:00

Mileage

144,482

Service Date

2/12/2021

Services Performed

• Client declines other recommended repairs/services including brakes
• Removed the cable from the cable end been removed the cable and from the battery installed the new cable end and reinstalled the cable.
• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.

 

Rick P. gave our service a 5 star review on 2/12/2021

2014 Infiniti QX60 CRM Mitchell1 2021-02-13T23:06:50+00:00

2008 Infiniti M35

CRM Mitchell1 2020-08-01T22:01:56+00:00

Mileage

61,807

Service Date

7/30/2020

Services Performed

• Competed Inspection on Tablet
• Install oil system cleaner. Road test vehicle. Change oil and filter. Add BG MOAto oil system. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid. Lubricate latches and hinges.

 

Sharon F. gave our service a 5 star review on 7/31/2020

2008 Infiniti M35 CRM Mitchell1 2020-08-01T22:01:56+00:00

2015 Infiniti Q40

CRM Mitchell1 2020-07-19T22:00:58+00:00

Mileage

136,373

Service Date

7/15/2020

Services Performed

• inspected and found rear pads metal to metal and rotors are damaged.
• removed calipers to gain access. replace rotors with new. lubed caliper slides, installed new pads using conditioner. installed calipers and installed wheels with lock. test drove to break in materials
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.

 

James K. gave our service a 5 star review on 7/18/2020

2015 Infiniti Q40 CRM Mitchell1 2020-07-19T22:00:58+00:00

2014 Infiniti QX80

CRM Mitchell1 2020-06-06T22:02:16+00:00

Mileage

65,544

Service Date

6/5/2020

Services Performed

• Accessed air box. Removed and replaced engine air filter. Cleaned excess debris form air box. Secured air box. Accessed cabin filter and removed. Sprayed BG Frigifresh on new filter and installed new cabin filter.
• Competed Inspection on Tablet
• Install oil system cleaner. Road test vehicle. Change oil and filter. Add BG MOAto oil system. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid. Lubricate latches and hinges.

 

Darin F. gave our service a 5 star review on 6/5/2020

2014 Infiniti QX80 CRM Mitchell1 2020-06-06T22:02:16+00:00

2009 Infiniti FX50

CRM Mitchell1 2020-05-30T22:03:23+00:00

Mileage

142,825

Service Date

5/29/2020

Services Performed

• Competed Inspection on Tablet
• Remove engine covers and air intake boots. Disconnect electrical harness and remove coolant/vacuum hoses. Remove fasteners and set the intake manifold aside. Replace the starter unit and reassemble intake and related components. Test drive and start engine various times to confirm repair.
• Verified customer compliant. Due to location of the starter, partially removed the cowling to access junction harness. When the no crank occurs, signal is present to the starter solenoid at the harness. Starter has failed and requires replacement.

 

Darin F. gave our service a 5 star review on 5/29/2020

2009 Infiniti FX50 CRM Mitchell1 2020-05-30T22:03:23+00:00

2008 Infiniti M35

CRM Mitchell1 2019-08-27T22:00:58+00:00

Mileage

57,489

Service Date

8/23/2019

Services Performed

• Install oil system cleaner. Road test vehicle. Change oil and filter. Add BG MOAto oil system. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid. Lubricate latches and hinges.
• Removed differential fluid using BG differential service tool. Filled rear differential with BG synthetic fluid. Verified fluid at proper level. Road tested vehicle for proper operation.
• Removed air intake boot to access throttle body. Attached BG intake cleaning tool to clean throttle body and decarbon intake system. Perform throttle relearn as needed. Disconnected fuel lines and installed BG injector cleaning tool. Started vehicle and ran off BG injector cleaner. Removed tool and reconnected fuel lines. Added BG 44k to fuel tank. Cleared engine codes set during service. Test drove to verify proper operation.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
• Gain access to cabin filter housing. Remove cover and filter. Clean out debris. Apply BG frigi-fresh to new filter and install new filter back in housing.
• Raised vehicle on lift. Removed rear wheels. Disassemble rear brakes. Resurface rotors. Add brake material conditioner. Lube rear brake hardware and brake pad backing plates. Installed new brake pads and brake pad hardware. Compressed caliper piston and installed caliper. Installed rear wheels and torqued to specification. Road tested vehicle to verify proper brake operation.
• Raised vehicle on lift. Removed front tires. Disassembled front brakes. Cleaned rotor surface and machined brake disc rotors and replaced pads. Assembled in reverse order. Torqued lug nuts to manufacturers specifications. Road test vehicle
• Remove tires. Install new tires and speed balance.
• Tire Fee 1
• Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and condition. Check riding height. Check alignment of all four wheels. Adjust caster, camber, toe-in, and thrust angle as needed on all four wheels. Center steering wheel and adjust steering angle as needed.

 

Sharon F. gave our service a 5 star review on 8/26/2019

2008 Infiniti M35 CRM Mitchell1 2019-08-27T22:00:58+00:00

2014 Infiniti QX80

CRM Mitchell1 2019-06-13T22:01:53+00:00

Mileage

53,920

Service Date

6/10/2019

Services Performed

• Install oil system cleaner. Road test vehicle. Change oil and filter. Add BG MOAto oil system. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid. Lubricate latches and hinges.
• Competed Inspection on Tablet

 

Darin F. gave our service a 5 star review on 6/12/2019

2014 Infiniti QX80 CRM Mitchell1 2019-06-13T22:01:53+00:00

2009 Infiniti FX50

CRM Mitchell1 2019-06-08T22:00:27+00:00

Mileage

134,005

Service Date

6/5/2019

Services Performed

• was able to verify customer concern , took test drive with customer . scanned vehicle and found no codes present . drove with scan tool and monitored live data and nothing abnormal found . rec all 8 coils at this time braking down when vehicle is hot .
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
• removed all 8 coils and replaced with new . test drove and problem fixed .
• Install oil system cleaner. Road test vehicle. Change oil and filter. Add BG MOAto oil system. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid. Lubricate latches and hinges.
• customer declined additional recommendations this visit

 

Darin F. gave our service a 5 star review on 6/7/2019

2009 Infiniti FX50 CRM Mitchell1 2019-06-08T22:00:27+00:00